Lobster Warranty Policy
As a reminder, the Lobster warranty period and limitations can be found in this section:
SNOWBOARDS
If you have a warranty issue, please check the list below:
Usually Accepted for warranty:
- Delamination.
- Problems with Inserts.
- Cracked top sheet (outside of the binding area and if the wood core is not broken).
- Split edge from sidewall (if there is no obvious impact on the edge).
Probably Declined for Warranty:
- Any damage on the base due to impact.
- Broken edges due to impact.
- A completely broken board.
- Screws pushed through the base (use of inserts screws that are too long or used without a washer).
BINDINGS
If you have a warranty issue, please check the list below:
- You are covered with a limited lifetime warranty against manufacturing defects on Baseplates, Disks, Heelhoops and Highbacks.
- You are covered against manufacturing defects only under normal use, and when set up as instructed by the manual.
- You are NOT covered for cosmetic damage, like scratches or dents, or normal wear and tear.
- You are NOT covered for damage caused by misuse, collision, alteration or modification.
- You are NOT covered for damage caused by improper assembly or installation. Please read the manual carefully!
